Crews patience praised

We understand that some things don't always run smoothly and its important to us that patients are put at ease, and their health, safety and welfare comes first. Lovely recognition for one our crews by a new patient who wasn't quite ready to be picked up. This is why we operate a 2.5hr window to allow for potential delays. #Thesethingshappen#patienttransport#cancerfighter#wellbeing#patientwelfare#ambulance#patientsafetyfirst#homecare#nhs#hospital